Emotion-Aware Agentic Customer Support System#
Developed an autonomous AI support agent that answers customer queries from help docs and monitors user emotions to flag poor experiences. Escalates to human agents when negative sentiment is detected.
Agents
RAG Architecture
Blockchain System for File Access Audits#
Designed a private, distributed blockchain system to ensure the integrity of file access audits using a PoA-inspired consensus mechanism.
Python
Google GRPC
Protobuf
PyBind
CareerCon - Social Network#
Developed a scalable social platform for networking and job search, utilizing a queue to handle notification burst scaling and a cache for optimizing database query performance.
Typescript
Event Driven Architecture
Microservices
RabbitMQ
Redis
Distributed Document Query Engine#
Built a high-performance distributed document query engine with focus on scalability, fault tolerance, and low-latency response.
c++
OpenMP
Distributed Systems
MemoryMapped IO